Terms of Sale

Minimum order

Minimum order amount is $25.00 (U.S. dollars).

How to Order

Please contact us (sending email to tim@colling.com is the best way to contact us) with a description of the items you wish to order along with your shipping address. We'll respond back within 1 business day with the total amount of your order, including postage and insurance and California sales tax, if applicable. If you include your telephone number in your email, it may help to resolve any questions that may come up, by making it easier to contact you.

Prices

The prices listed here are "per item" prices, that is, where we indicate that we have more than one of an item, the price shown is for one piece, not for all the pieces. Our prices are "firm".

Condition

Except where noted otherwise, all dinnerware and pottery items offered for sale are in Excellent condition or better, meaning that they have no chips, cracks, crazing, repairs, or discoloration. Most of the items we sell are more than fifty years old and so we consider some minor usage marks, such as scratches, to be expected. Since corks and rubber stoppers can absorb contaminants and become unsanitary, our salt and pepper shakers are sold without corks or stoppers. Corks and stoppers can be purchased at most hardware stores.

Except where noted, Ephemera (paper collectibles) offered for sale are free of tears or stains. Not all advertisements will have the name, date, or page number of the publication in which they were listed because sometimes they've been trimmed off when we acquire them; however, wherever possible we preserve that information along with the ad. Most of the ephemera we sell is more than fifty years old and so we consider some yellowing or other signs of aging to be expected.

How to Contact Us

	Email:	tim@colling.com
	Mail:	Tim & Linda Colling TLC*Antiques PO Box 110605 Campbell, CA 95011-0605

Payment types accepted

WE ACCEPT CREDIT CARDS VIA THE PAYPAL PAYMENT SERVICE
- For more information on how to sign up for the PayPal service, click on the logo above
  or go to this web address:
  https://secure.paypal.com/refer/pal=tim%40colling.com
We accept checks:
Checks will be held for up to 10 banking days until they clear before shipping
We accept Postal Money Orders and Cashiers Checks:
Postal Money Orders and Cashiers Checks result in shipping without check clearing delay.
Foreign payments must be in the form of an International Money Order in U.S. funds only please.
(Note that we only ship to addresses in the United States.)

We do all our shipping on the Friday or Saturday following the receipt of any Money Orders or the passage of the check clearance period.

Where to send Payment

After we have sent you email with the total amount due for your order, please either make your payment via PayPal as described above or mail your check or money order or cashiers check to:

Tim Colling
PO Box 110605
Campbell, CA 95011-0605

No Risk, No Nonsense Return Policy

We hope that you will be delighted with your purchase! Please email us with any questions you may have about condition or other matters affecting value before you place your order.

You may return any items with which you are not satisfied if you follow the following return procedures:

You must contact us first by email before returning items for a return authorization.
All returns must be shipped to us within 7 days of the date upon which we shipped them to you.
We ship our items with a special sticker attached in order to identify them as having come from our inventory, and any items you return for refund must still have that special sticker.
You must return items to us using shipment or postage methods and classes which are the same as those that we used to ship them to you originally.

We will refund the purchase price of any items which you return to us in accordance with the above procedures. We will also refund the postage or shipping and related insurance costs for the original shipment and the return shipment if the items were not we described them or if their condition was not as we described them. If you are just "not satisfied" or decide that you just don't want the item, we will refund the purchase price only.

References

We have many, many satisfied customers and vendors. You may see some of the positive feedback about us which has been posted on the eBay auction site by clicking here.

Other Terms and Conditions of Sale

Shipping to U.S. or Canadian address only please. Buyer to pay for insured priority postage to American address. We do not charge extra for packing. We reserve the right to cancel the transaction if payment is not received within two weeks of original order. California residents will be charged applicable California sales tax unless they provide a valid signed California resale certificate.

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Date last changed: 03/04/03

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